Privacy policy

In short

This site sets no cookies and embeds no trackers, no external fonts and no audience-measurement tool. The only personal data processed is what you send us through the contact form or by email, and the host's technical logs.

The EPM software is installed on your own server: data about your fleet stays inside your network. This policy covers only the website epm.vigilancex.io.

Data controller

IT-SECURE Luxembourg S.à r.l., 87, Route d'Esch, L-4450 Belvaux, Grand Duchy of Luxembourg, Luxembourg Trade Register B174255. Contact for any personal data question: contact@vigilancex.io. Given the nature and volume of processing, no data protection officer has been appointed.

This policy is written in accordance with Regulation (EU) 2016/679 (GDPR) and the Luxembourg law of 1 August 2018.

Contact form and emails

Data processed: name, company, email address, phone (optional), fleet size and the content of your message.

Purpose: replying to your request, arranging a demo, sending you a proposal. Legal basis: pre-contractual steps taken at your request and legitimate interest in answering enquiries.

Retention: twelve months after our last exchange, then deletion, unless a contract follows.

Technical logs

The host (HostCitadel, a brand of IT-SECURE Luxembourg, infrastructure located in the European Union) keeps technical connection logs (IP address, requested page, timestamp, browser) for at most twelve months, for security and abuse detection. Legal basis: legitimate interest.

Cookies

No cookies are set. Only a display preference (light or dark theme) may be stored in your browser's local storage; it is never transmitted.

Recipients and transfers

Your data is accessible only to IT-SECURE Luxembourg S.à r.l. It is never sold, rented or shared for advertising. No transfer outside the European Union takes place.

Your rights

You have the right to access, rectify, erase, restrict, object to and port the data concerning you. To exercise it, write to contact@vigilancex.io; you will receive an answer within one month.

You may also lodge a complaint with the Luxembourg data protection authority (CNPD), 15, Boulevard du Jazz, L-4370 Belvaux, cnpd.public.lu.

Updates

Last updated: 27 September 2026.